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Returns & Refunds policy

Due to the digital nature of our products, all sales are final.


Once a digital file has been downloaded or accessed, we are unable to offer refunds, exchanges, or cancellations.

By purchasing from Lola’s Creator Hub (lolapaloma.com), you agree to these terms and understand that:

  • All files are instantly accessible after payment.

  • You are purchasing digital downloads, not physical products.

  • Our products often include PLR (Private Label Rights) or MRR (Master Resell Rights), which means you can edit and resell them — making them valuable assets.

If you have trouble accessing your files or believe there’s an issue with your purchase, please contact me at evy@lolapaloma.com, and I’ll do our best to help!